Grievance Redressal

If you have a grievance, you can reach out to our Support Team for assistance.

Details of designationContact Person NameAddress where the physical address locationContact No.Email-IDWorking hours when complainant can call
Customer CareAditya Thukral5588 Anand Nagar, Raghubir Park, Haibowal Kalan, Ludhiana-141001+91 9066795009aditya.thukral423@gmail.comMon-Fri 9AM – 05 PM 
Head of Customer CareAditya Thukral5588 Anand Nagar, Raghubir Park, Haibowal Kalan, Ludhiana-141001+91 9066795009aditya.thukral423@gmail.comMon-Fri 9AM – 05 PM 
Compliance OfficerAditya Thukral5588 Anand Nagar, Raghubir Park, Haibowal Kalan, Ludhiana-141001+91 9066795009aditya.thukral423@gmail.comMon-Fri 9AM – 05 PM 
CEOAditya Thukral5588 Anand Nagar, Raghubir Park, Haibowal Kalan, Ludhiana-141001+91 9066795009aditya.thukral423@gmail.comMon-Fri 9AM – 05 PM 
Principal OfficerAditya Thukral5588 Anand Nagar, Raghubir Park, Haibowal Kalan, Ludhiana-141001+91 9066795009aditya.thukral423@gmail.comMon-Fri 9AM – 05 PM 

The above mentioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: –   

https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this time frame, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

SCORES Portal: scores.sebi.gov.in.

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal: smartodr.in.

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